Should your plans change, our Cancellation Policy is designed to offer flexibility while ensuring transparency.
We encourage you to review our refund policy in case that is what you need. If you need to cancel your booking, make sure to process it as soon as possible to avoid any potential
fees.
Cancellations requested over 30 days prior to the event will receive a full refund.
Cancellations placed between 14-30 days before the event will receive a 50% refund.
Cancellations made less than 14 days prior to the event are non-refundable.
Refunds will be processed within the next 7 to 10 business days, upon each cancellation time frame request. For more questions and concerns about our refund policy, please contact
our customer service team any time.
If the casino cancels your booking due to uncertain circumstances, you will be notified as soon as possible, and we will assist you in finding an alternative event that meets your needs. Any payments made will be fully refunded or transferred to the new event of your choice in that scenario.
Refunds are processed back to the original payment method used at the time of booking. Please allow up to 10 business days for the reimbursement to reflect in your account. If you do not get your refund within this time, please contact our customer online support team for your help.
Some casino tournaments or events could be non-refundable. If you book a non-refundable event, the terms will be clearly stated during the booking process, and no refunds will be issued in case of cancellation.
For any questions or concerns regarding cancellations, please contact our customer support team. We are here to make sure that your experience at akokotakra.com is an easy one.
2024 All rights reserved | Akoko Takra
